Helpdesk & Facilities Support — 24/7 Shifts

Sodexo is seeking a Helpdesk Customer Service Agent in Swindon to provide prompt, professional service to customers and suppliers. You will handle initial inquiries via phone or email, accurately log service requests in CAFM, and escalate issues proactively.

Role requires logging calls with details, monitoring the Building Management System during out-of-hours, and working shifts including nights and weekends.

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