Multilingual Customer Support Advisor – Live Chat & KYC

Company: Bally's
Apply for the Multilingual Customer Support Advisor – Live Chat & KYC
Location: Newcastle under Lyme
Job Description:

Bally’s Intralot is hiring a Customer Support Advisor for a hybrid role based in Newcastle-under-Lyme. You will engage players via live chat and email across multiple markets, using translation tools and delivering first-class service.

You’ll handle KYC verifications, switch between brands as needed, and maintain strong product knowledge to resolve issues and meet KPIs while contributing to a positive team environment.

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Posted: September 14th, 2026