Product Manager: Customer Journey Design & Impact

HSBC is seeking a Product Manager-Customer Journey Development to own end-to-end design, delivery and optimisation of customer journeys across product verticals such as Credit Cards, Personal Loans, Current Accounts and FX. You will translate customer insight, commercial objectives and regulatory requirements into measurable journeys that enhance customer experience and business performance.

Join HSBC UK Retail Transactional Banking’s newly established Product and Journey Development team,

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