Renewals Team Lead — Drive Retention & Revenue

IRIS Software Group is seeking a Customer Renewals Team Lead in Manchester to lead a team of Renewals Associates and Advisors, driving renewal performance and customer value. You will coach, monitor KPIs, and develop your team to deliver exceptional customer experiences and sustainable revenue.

The role requires a strong track record in customer renewals or account management, excellent communication skills, and a proactive approach to continuous improvement in a fast-paced software business.

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