Quality & Compliance Auditor

Overview

In this role you will deliver a proactive programme of audits and quality improvement across St Helena and its subsidiaries. You plan, conduct, document and report on audits spanning clinical, non-clinical and information governance areas. You support the Clinical Quality Lead and the Quality, Risk and Compliance Lead, contributing to governance and data quality initiatives. This position offers professional development, DBS cost coverage, and a supportive, values-driven culture.

Pay / Benefits

• Group Pension Plan
• Employee Assistance and Wellbeing support
• DBS cost covered
• Free on site parking
• Subsidised dining and complimentary drinks

Responsibilities

• Plan, undertake, document and report on audits and quality improvement projects across clinical, non-clinical and information governance areas
• Investigate and observe working practices across St Helena and its subsidiaries
• Support assurance of non-clinical compliance activity including governance records, incidents, complaints, risks and records of processing
• Undertake thematic reviews and investigative audits to identify issues and drive learning
• Conduct quarterly information governance walkthroughs with the Commercial Quality, Risk and Compliance Lead
• Present audit findings to staff, managers and governance groups; contribute to monthly/quarterly reporting
• Support Sentinel tasks for users and quality assurance of Sentinel records and governance information
• Draft/update governance documentation such as policies and procedures
• Provide additional audit capacity to the Quality and Compliance department and Lead
• Provide annual leave cover to the Clinical Quality Lead
• Follow infection control practices when entering clinical areas
• Undertake other duties within the scope of the post

Key requirements

• Experience in administrative, audit, quality assurance, compliance or governance work
• Clear professional communication, both written and oral
• Three A Levels at C or above
• Strong numeracy and literacy; good IT skills including Microsoft Office and Excel
• Ability to gather, review and interpret information to identify themes and improvements
• Knowledge of governance systems, audit methodology, information governance or regulatory assurance (desirable)
• Experience in health, social care, charity, regulatory or compliance environments (desirable)
• Audit, quality improvement, governance or data protection qualifications or training (desirable)

• Clear and professional communication
• Accurate and organised with attention to detail
• Proactive, independent and collaborative work style
• Microsoft Office
• Microsoft Excel
• Confidence using electronic systems and databases

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