Insurance Complaints Handler – Hybrid Work

AXA UK is seeking a Complaints Handler for the Complaints Resolution team in the UK. The role focuses on handling customer complaints by conducting thorough investigations, communicating clearly, and ensuring fair outcomes in a supportive, team-oriented environment.

You will work in a hybrid setup with a mix of office and home-based days, in line with AXA’s flexible working arrangements, while complying with regulatory timelines and internal KPIs.

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