Business Development Manager

Overview

In this role you drive consultant engagement and grow referrals within a leading private hospital that funds its on-site hospice. You will liaise with consultants, manage a small BD team, and shape the engagement strategy across service lines to deliver sustainable revenue growth. The position sits at the intersection of business development, marketing, and hospital leadership, with a focus on cross-specialty referrals and performance through data. This is a high-impact role in a fast-paced, relationship-driven environment with a clear mission to support patient care beyond commercial goals.

Responsibilities

• Act as the principal liaison for the consultant body, growing and retaining referrals across service lines and shifting activity from competitors
• Manage two Business Development Officers to ensure consistent, effective delivery
• Analyze market and utilization data to identify relationship priorities and prepare monthly opportunity and pipeline reports
• Collaborate with Head of Patient Services, Commercial Director and Head of Marketing to shape consultant engagement strategy
• Own issue resolution between consultants and hospital leadership with clear follow-up protocols and urgency
• Facilitate consultant specialty group meetings, drive cross-specialty referral opportunities, and maintain CRM records

Key requirements

• Substantial experience in an independent/private hospital setting
• At least five years in a BD, sales, or consultant liaison role at senior level
• Track record of meeting growth targets with utilization data, market demographics, and referral patterns to inform priorities
• Diploma level or above in marketing or management; equivalent industry experience encouraged
• Familiarity with CRM systems and pipeline management
• Strong interpersonal skills, sound judgement, and resilience in a fast-paced, consultant-facing environment

• Outstanding interpersonal skills
• Sound personal judgement
• Resilience
• CRM systems familiarity
• Market intelligence and pipeline management
• Data analysis of market and utilization data

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