Senior Client Partner Account Manager

Overview

As a Client Partner Senior Account Manager, you will cultivate strong client relationships and translate business needs into strategic marketing guidance across channels. You’ll own budgets, forecasting, data-driven reporting, and cross-team collaboration to optimize media spend and outcomes. You will educate clients on strategic direction, stay ahead of industry trends, and tie channel plans to business goals. This role sits at the intersection of client success and strategic marketing, helping clients grow while reducing waste. This is a remote, UK-based position with Tinuiti’s growth-focused culture.

Pay / Benefits

• Unlimited PTO
• Fully remote environment
• 16 paid holidays
• Pension scheme with employer match up to 5%
• Help@Hand wellbeing services
• Parental leave: 16 weeks for birthing parents (100% pay)

Responsibilities

• Foster transparent client relationships with regular status updates and issue resolution
• Provide strategic guidance using clients’ business KPIs and industry trends
• Lead budgets and forecasts with clients and ensure efficient media spend and correct billing
• Develop data-driven strategies through in-depth client and market analysis
• Collaborate with internal Tinuiti teams to achieve project outcomes and strategic initiatives
• Serve as primary client liaison, delivering timely progress updates and issue resolution
• Educate clients on strategic directions to reinforce trust in Tinuiti
• Maintain and apply in-depth market knowledge to refine client strategies and recommendations
• Leverage knowledge across digital channels (SEM, SEO, CRO, Social, Shopping, Display) to align plans with business goals

Key requirements

• 5-7 years of experience in Client Partner roles with a track record of successful campaigns
• Expertise across multiple digital platforms and how they integrate
• Proficiency with Google Analytics
• Experience with Project Management tools
• Familiarity with research tools: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint
• Demonstrated ability to analyze data and drive marketing decisions
• Advanced Excel and PowerPoint skills
• Strong multitasking, prioritization, and time management across clients and teams
• Excellent communication and interpersonal skills

• Excellent communication
• Interpersonal skills
• Cross-functional collaboration
• Google Analytics
• Microsoft Excel
• PowerPoint

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