SAP Customer Service Administrator

Overview

In this role you will support a busy Customer Service team by handling day-to-day administration and keeping records accurate. You will regularly use SAP to update customer information and manage internal databases, while facilitating inbound and outbound communications. The position emphasizes data entry, documentation, and general office support to ensure smooth customer service operations. This contract offers an immediate start in a hands-on environment with a clear impact on service quality and data integrity. You will work closely with the team to help sustain efficient processes and timely responses to customers.

Responsibilities

• Support day-to-day administration of the Customer Service team
• Update and maintain records using SAP
• Manage and update internal databases and customer information
• Handle inbound and outbound telephone calls
• Manage inbound and outbound emails
• Respond to customer and internal queries
• Maintain accurate records and documentation
• Provide general office and customer service administration support

Key requirements

• Previous SAP experience essential
• Previous Administrator, Customer Service Administrator or Office Support experience
• Strong data entry and database management skills
• Confident handling telephone and email communication
• Strong IT skills and attention to detail
• Highly organized and able to manage multiple tasks
• Available to interview and start ASAP

• strong communication
• highly organized
• detail-oriented
• SAP
• data entry
• database management

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