Credit Controller

We are seeking a Credit Controller to join our Accounts Receivable team at the Group’s Manchester head office. The ideal candidate will have a minimum of two years’ experience in credit control – preferably within the professional services sector – and be comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

• Manage the debtor ledger for specific offices/business areas (principally restructuring and advisory) in line with Group policies and procedures.
• Proactively communicate with clients and internal stakeholders via phone and email to ensure timely payment of outstanding invoices
• Due to the nature of restructuring, debtors be able to provide meaningful commentary on the status of case related debtors to be used by finance business partners.
• Collaborate with internal finance and non-finance stakeholders to highlight and escalat e concerns as needed.
• Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
• Assist in resolving account queries to ensure prompt payment and accurate records.

Key Skills & Experience

• Minimum of 2 years’ experience in credit control, ideally within the professional services sector.
• Self-motivated with the ability to manage a high volume of accounts daily.
• Excellent communication skills and professional telephone manner.
• Strong time management and organisational skills.
• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Office, particularly Excel.
• Company pension
• Cycle to work scheme
• Option to Buy Holidays
• Professional Qualification Support
• Enhanced maternity and paternity leave
• Social events throughout the year
• 24/7 Access to virtual GP + Mental Health Support

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