Overview
In this PMO Associate role, you will support delivery excellence across a portfolio of programmes and projects, partnering with cross-functional teams to ensure planned, governed, and timely execution. You will drive standards, reporting, risk/issue management, and process improvements while coaching teams on best practices. You work closely with Delivery Managers, Product, Engineering, Finance, and Risk to optimize delivery and benefits realization, contributing to a mature PMO capable of handling complex, matrixed environments. This is a hands-on role that shapes governance, planning, and performance insights at scale.
Responsibilities
- Coordinate portfolio governance routines and administrative support; track decisions and follow-ups to closure
- Maintain standards and documentation catalog across projects and products
- Ensure alignment to policies, delivery frameworks and controls
- Facilitate development of integrated plans and schedules and dependency mapping
- Monitor scope, schedule, and budget; surface variances and drive corrective actions
- Manage scope changes; document impacts and secure approvals
- Maintain view on resource allocation; coordinate forecasting and budgeting with Finance
- Support identification and mitigation of risks, issues, and dependencies; maintain required documentation
- Develop and monitor portfolio performance metrics and concise executive reports
- Champion delivery frameworks (JPM PI product delivery lifecycle) and PMO standards; drive continuous improvements
- Craft narratives for senior leaders; facilitate workshops and planning sessions
- Support change readiness, training, and communications planning
Key requirements
- 4-6 years of progressive PMO or portfolio operations experience in complex, matrixed organizations
- Strong command of delivery methodologies and governance practices
- Experience managing schedules, budgets/forecasts, RAID, and change control across multiple projects
- Proficiency with Jira/Confluence; familiarity with other PPM/work management tools a plus
- Experience embedding AI tools into workflows (a bonus)
- Advanced Excel and PowerPoint skills for analytics and executive storytelling
- Excellent communication, facilitation, and stakeholder management; ability to influence without authority
- Strong analytical and problem-solving abilities; comfortable with ambiguity and fast-changing priorities
- Excellent communication
- Facilitation
- Stakeholder management
- Jira
- Confluence
- PPM/work management tools
…
