Sales Manager

Overview

In this Sales Manager role, you will lead the residential sales operation within a market‑leading estate agency. You drive branch performance, revenue growth, and outstanding customer service by guiding a team of sales negotiators and support staff. You will generate new business through valuations, instructions, and networking, while maintaining strong market knowledge and compliance. This role sits within a national brand (LRG) with a local, hands‑on approach, offering clear progression and professional development. You will shape the sales culture and contribute to cross‑department collaboration for growth and service excellence.

Pay / Benefits

• Employee Assistance Programme
• 24/7 virtual GP access
• Mental health support
• Retail and lifestyle discounts
• Performance-based rewards and incentives
• Generous holiday allowance and enhanced parental leave

Responsibilities

• Oversee day‑to‑day operations of the branch sales department
• Lead, motivate and develop a team of sales negotiators & support staff
• Drive new business generation through valuations, instructions and networking
• Monitor and report on KPIs, sales targets and team activity
• Conduct regular one‑to‑ones and performance reviews
• Ensure outstanding customer service throughout the sales process
• Carry out market appraisals and convert valuations into instructions
• Maintain up‑to‑date knowledge of local property market and competitors
• Ensure processes comply with property legislation and company standards
• Collaborate with other departments to maximise cross‑selling opportunities

Key requirements

• Proven experience in residential property sales, ideally in a managerial or senior negotiator role
• Strong leadership and people management skills
• Excellent communication and negotiation ability
• Target driven with a strong commercial mindset
• Thorough knowledge of the sales process and property legislation
• Ability to lead by example and build a high‑performance culture

• Leadership
• Communication
• Negotiation
• Knowledge of the sales process
• Property legislation knowledge
• Market appraisals

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