Lead Manager – Brooklands Extra – Weybridge, Surrey, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you will lead a key store department as the senior on shift, ensuring outstanding service for customers and colleagues. You will drive sales, standards, safety and compliance while improving routines and ways of working. On the shop floor you coach, motivate and develop teams to perform at their best. You’ll build a strong team by spotting talent and giving clear feedback, while championing Tesco products and community involvement. This role offers growth opportunities in a fast-paced, customer-focused environment.

Pay / Benefits

• Holiday entitlement 20 days plus personal day, rising to 22 after 12 months
• Flexible working from day one
• Colleague Clubcard discounts 10% (rising to 15% on week-ends)
• Free wellbeing services
• Life cover 5x pay
• Pension with matching contributions up to 7.5%

Responsibilities

• Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues
• Driving sales, standards, safety, and compliance while improving routines and ways of working
• Coaching, motivating, and developing colleagues and managers to perform at their best from the shop floor
• Building a strong team by spotting talent, giving clear feedback, and supporting growth
• Championing Tesco products, services, and community involvement to create an engaging store environment
• Ensuring smooth daily operations with the right people in the right place at the right time
• Bringing previous leadership experience in retail or a fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results

Key requirements

• Strong desire to grow as a retail leader
• Previous experience leading a team in a retail or fast paced, customer focused environment
• People-first approach creating a warm, welcoming atmosphere
• Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store
• Ability to spot opportunities, act quickly, and make decisions that support your team and customers
• Resilience and adaptability
• Self-awareness and drive, consistently performing at your best and exceeding expectations

• people-first approach
• relationship building
• coaching and mentoring
• retail leadership
• customer service
• safety and compliance management

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