Senior Process Improvement Analyst – Hybrid London (FTC)

Digital Data Foundation is sourcing a Senior Process Improvement Analyst on a freelance basis to shape legal service delivery within an international law firm as part of a Business Transformation Programme. The role is 6 months+ with a daily rate, hybrid working in London.

You will lead process mapping, stakeholder workshops, VOC interviews, KPI baselining, governance around process ownership, and drive automation and continuous improvement across the service delivery centre and related pitches.

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