Manager, Client Relationship Executive Financial Services – Insurance, Clients & Markets

Overview

As a Client Relationship Executive Manager in Deloitte’s Clients & Markets, you will act as the focal point for communications within key accounts, partnering with senior stakeholders to shape strategy and growth. You will combine relationship management with market insight, thought leadership, and risk-aware governance to strengthen client trust and Deloitte’s influence. You’ll work closely with cross-functional teams to translate client needs into strategic plans while upholding Deloitte’s values and governance standards. This role offers autonomy, senior collaboration, and meaningful impact across Insurance clients in Financial Services.

Pay / Benefits

• hybrid working in London
• focus on wellbeing
• world-class development and learning
• opportunity to lead and impact
• collaborative culture
• industry-leading client work

Responsibilities

• Strategic relationship management across internal and client stakeholders
• Developing and executing account strategy to drive growth
• Sharing insights and thought leadership with the account team
• Leading knowledge sharing and coaching within the account team
• Maintaining financial oversight, reporting, and awareness of pricing/delivery models
• Monitoring risk and ensuring contract compliance
• Contributing to community knowledge and voice of the client
• Supporting the LCSP in leading the account team

Key requirements

• Senior stakeholder management proven ability
• Leadership and collaboration with senior teams
• Client-facing experience
• Excellent project management delivering initiatives on tight deadlines
• Financial Services experience, ideally Insurance
• Strong emotional intelligence and relationship-building across levels
• Quantitative literacy with financial reporting and trend spotting
• Understanding of risk management and QRM processes
• Experience in remote team collaboration
• CRM proficiency in engagement and account intelligence
• Confident and engaging presentation skills
• Proficiency with Microsoft Office tools

• relationship-building
• communication
• proactive decision-making
• CRM proficiency (Salesforce Jupiter)
• Microsoft Office suite
• financial reporting and analytics

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