Overview
In this role you will handle EL/PL claims from intake through to resolution, including litigated matters, across fast track and some multi-track cases. You will operate within a busy personal injury team, collaborating with other departments to support a smooth claim journey. The position emphasizes strong client relationships, commercial awareness, and initiative to solve problems. You will work in a structured environment focused on adhering to Personal Injury and Civil Procedure Protocols, contributing to the firm’s growth and service quality.
Responsibilities
- Manage EL/PL claims from start to finish, including litigated matters
- Handle predominantly fast track claims with some multi-track matters
- Strengthen collaboration with other teams within the firm
Key requirements
- 3+ years PQE in EL/PL claims
- Strong financial and commercial awareness
- Excellent client relationship skills
- Strong initiative and problem-solving skills
- Team player
- Knowledge of The Personal Injury Protocol for Low Value Personal Injury Claims, The Pre-Action Protocol for Personal Injury Claims, The Civil Procedure Rules and The Damages Claims Portal
- Client relationship skills
- Initiative
- Team player
- Knowledge of Personal Injury Protocols
- Pre-Action Protocol for Personal Injury
- Civil Procedure Rules
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