Senior National Account Manager

Overview

As a Senior National Account Manager at Deliveroo, you will oversee relationships with the largest restaurant partners and drive their growth on our platform. You will translate data into actionable insights to boost partner sales and operational efficiency, collaborating with Marketing, Operations and Product. You’ll shape how we work with top partners globally and help navigate challenges unique to scale. This role offers the chance to impact both partner performance and Deliveroo’s strategic growth, with hands-on training and cross-functional collaboration as core activities.

Pay / Benefits

• health benefits
• family benefits
• financial benefits
• wellbeing and community programs
• growth opportunities
• time away and relocation support

Responsibilities

• Monitor and analyse partner-specific performance and present reviews to partners
• Lead weekly operational meetings and provide data-driven insights during reviews
• Advise on improving delivery channels and grow revenue and health metrics for partners
• Deliver in-person training on operational best practices, Deliveroo insights and on-site troubleshooting
• Identify growth opportunities by coordinating with other Deliveroo teams across the business
• Collaborate with regional Commercial Managers to prioritise regional growth opportunities
• Partner with restaurant marketing to design campaigns that create value for partners

Key requirements

• Experience in account management or a strategic partnerships role
• Ability to manage data and create compelling insight that is clear and actionable
• Effective relationship-building and communication skills
• Experience working in a dynamic high-growth company

• relationship-building
• communication
• data analysis
• insight generation

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