National Account Manager | ESPA

Overview

As National Account Manager for ESPA in the UK, you will lead omni-channel retail growth with key partners, shaping the UK strategy and JBPs. You’ll manage a small team, coordinate cross-functional teams, and drive profitable sales through strategic account stewardship. The role sits within THG Beauty, contributing to THG’s mission to be a global digital partner of choice in beauty. You’ll influence product, marketing, and trade initiatives to unlock channel-led expansion. This is a high-visibility role with impact across partnerships and P&L.

Pay / Benefits

• 25 days annual leave
• enhanced maternity and paternity pay
• up to 10 days compassionate leave
• buy back of up to 3 days
• up to 50% staff discount on THG brands
• on-site gym and physio access

Responsibilities

• Develop and implement the UK sales strategy in collaboration with senior leadership to ensure sustainable growth
• Build and maintain relationships with key retail partners to drive profitable sales
• Create and execute Joint Business Plans (JBPs) with cross-functional alignment
• Manage UK stock planning, demand and sales forecasting, and assortments per partner
• Collaborate with Brand Marketing to deliver a consistent omni-channel experience
• Analyse partner performance, identify opportunities, and monitor competitor activity
• Tailor commercial initiatives to each partner and lead exclusive bundled product projects with warehouses
• Report monthly partner activity and provide updates in weekly brand meetings against quarterly objectives
• Identify and pursue new commercial opportunities outside existing partnerships
• Lead seasonal strategy meetings and secure partner buy-in for launches
• Produce quarterly sales forecasts and maintain forward-looking business planning
• Own P&L performance, RTV tracking, and monthly budget reviews
• Oversee end-to-end new product set-up including copy and keyword optimization for retailers
• Negotiate and renew commercial agreements and onboard new retail partners
• Mentor and develop junior team members

Key requirements

• Proven experience driving both sell-in and sell-through
• Strong B2B sales experience with a track record of meeting commercial targets
• Commercial, results-driven, entrepreneurial mindset
• Excellent relationship-building skills and stakeholder influence
• Experience leading, coaching and developing a small team
• Strong organizational and time management abilities
• Creative, proactive, solutions-focused thinker
• Highly analytical with experience in data, forecasting and reporting
• Proficient in Microsoft Excel and PowerPoint
• Experience negotiating commercial agreements and cross-functional collaboration

• relationship-building
• influencing at all levels
• entrepreneurial mindset
• Microsoft Excel
• PowerPoint
• data analysis and forecasting

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