Facilities Helpdesk Specialist – Fast-Paced Customer Support

Confidential in Manchester (Wythenshawe, M22) is seeking a Helpdesk Administrator to join the Technical Services Customer Operations team. Deliver excellent customer service across channels while providing Facilities Management support in a fast-paced, 24/7 environment.

DBS check (Basic) is required; hours are 8am–5pm, Monday to Friday. You will raise, assign, progress and complete jobs in the Helpdesk system, ensure timely responses within contractual SLAs, and collaborate with customers and

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