Associate, Market Research

Overview

In this Market Research Associate role, you will lead research projects in the online sector (with potential scope across broadcasting, telecoms and post). You collaborate with internal policy teams and external suppliers to design, execute, and report research that informs regulatory decisions. You’ll apply innovative methods to generate actionable insights and stay current with market research practices. This position offers a pathway to shape evidence-based policy through high-quality data and analysis.

Pay / Benefits

• flexible working arrangements
• inclusive recruitment practices
• career development and wellbeing resources

Responsibilities

• Manage quantitative and qualitative market research projects across Ofcom-regulated markets.
• Develop research briefs aligned with policy context to meet timely, cost-efficient needs.
• Commission and oversee market research agencies, ensuring performance and quality.
• Interpret findings to generate insights supporting regulatory policy from solid evidence base.
• Communicate results to colleagues and integrate evidence into policy decision making.
• Work with datasets to identify trends and produce high-quality charts, data, and reports for external publication.
• Stay updated with external research and industry best practices, including AI applications in research processes.

Key requirements

• Experience in market research.
• Ability to contribute to research projects through analysis and interpretation.
• Experience in a market research agency, client-side role, or applied research setting.

• Attention to detail
• Clear and concise data presentation
• Relationship building with teams and suppliers
• Data analysis
• Qualitative and quantitative methodologies
• Ability to use market research data analysis tools (e.g., SPSS, Askia, PowerBI)

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