Senior Service Designer – Remote-First UX Leader

Utility Warehouse is seeking a Senior Service Designer to drive end-to-end service planning across digital and non-digital touchpoints. You will shape the service vision, collaborate with Product, Engineering and Operations, and anchor cross‑channel flows that reduce friction and boost self‑serve adoption.

Reporting to the Head of UX, you will define blueprints, maps and metrics, mentor peers in systems thinking, and elevate design maturity across multiple teams in a remote‑first environment

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