Associate Director, Commercial & Specialty Insurance, AI & Data

Overview

As an Associate Director at Deloitte’s Insurance AI & Data team, you lead end-to-end client engagements, shaping transformation and AI/data-driven strategies. You’ll engage with senior stakeholders and coach diverse teams to deliver impactful outcomes for Commercial & Specialty Insurance clients. Your work accelerates modernisation across underwriting, claims and operations, guided by data-led insights. This role offers leadership development, strong collaboration, and a platform to influence industry transformation.

Pay / Benefits

• hybrid working in London
• structured career development
• collaborative culture
• focus on wellbeing
• opportunity to work with top clients
• inclusive environment

Responsibilities

• Lead end-to-end client engagements and act as trusted advisor to senior stakeholders
• Drive business development outside primary engagements and showcase Deloitte capabilities
• Coach and mentor junior team members and foster an inclusive team culture
• Shape and deliver transformation programmes in commercial and specialty insurance
• Design data and AI-enabled solutions across underwriting, pricing, claims and operations
• Collaborate with cross-functional Deloitte teams to deliver integrated client outcomes
• Manage deliverables, set project approach, and ensure successful delivery
• Develop and present evidence-based strategic recommendations to clients

Key requirements

• Extensive frontline and/or strategy/enterprise architecture/data/AI/transformation experience in Commercial & Specialty Insurance
• Deep understanding of the insurance value chain and market operations (Lloyd’s of London and Company Market)
• Proven track record delivering transformative change for brokers or carriers
• Ability to identify opportunities to leverage AI and data for business outcomes
• Strong stakeholder relationship-building and change enablement experience
• Proven leadership of teams through complex projects and strategic initiatives
• Strong verbal and written communication skills
• Excellent time management and ability to handle competing priorities
• Ability to work independently and be a self-starter
• Bachelor or equivalent undergraduate degree
• Experience with problem diagnosis, solution development, and cross-functional collaboration

• Strategic influencing
• Collaborative mindset
• Proactive problem-solving
• AI and Data capabilities in insurance
• Data-driven decision making
• Transformation programme design

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