Omni-Channel Digital Experience Lead

University of Salford is seeking an Omni-Channel Digital Experience Manager to lead our customer journey across digital touchpoints. Based in Salford, Greater Manchester, this full-time role sits at the core of our omni-channel strategy for student enquiries and service teams.

You will collaborate with customer-facing colleagues, technology partners, product owners and suppliers to ensure joined-up systems and processes that deliver a seamless, high-quality experience.

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