Payroll Specialist

Overview

In this role you will own the end-to-end payroll process for a large, evolving business within the IAG Loyalty family. You will ensure accurate, compliant, and timely payroll runs, from regular cycles to year-end activities, while strengthening controls. You’ll lead a payroll team, collaborate with Workday experts and finance, and drive process improvements to reduce manual effort. The role sits in the People & Communications team and supports a fast-paced, transformation-focused environment.

Responsibilities

• Own end-to-end payroll delivery ensuring accuracy, compliance and timeliness
• Lead regular payroll cycles plus quarterly, annual and year-end activities
• Supervise the payroll team with clear priorities and day-to-day guidance
• Maintain robust payroll controls, reporting and audit readiness
• Investigate payroll queries, identify root causes and resolve issues
• Apply UK payroll legislation to ensure ongoing compliance
• Collaborate with Workday experts to translate requirements into system solutions
• Partner with People & Finance to deliver a joined-up payroll service
• Identify recurring issues and simplify processes to reduce manual work
• Produce accurate payroll reporting and provide insights to stakeholders
• Coach and develop payroll team members
• Coordinate with auditors, payroll providers and other third parties as required

Key requirements

• Strong payroll experience in a medium to large organisation
• End-to-end UK payroll knowledge including cycles, year-end, controls, reporting and audits
• Ability to own payroll delivery, prioritise work and make sound decisions within controls
• Experience supervising payroll staff or providing day-to-day guidance
• Experience using Workday or similar payroll/HR system
• Solid understanding of UK payroll legislation and applying it day-to-day
• Excellent attention to detail and accuracy
• Strong problem-solving and root-cause analysis skills
• Organised and dependable with ability to manage competing deadlines
• Strong communication and stakeholder management skills
• Continuous improvement mindset with interest in using systems to simplify processes

• Communication
• Stakeholder management
• Problem-solving
• Workday or similar payroll/HR system
• UK payroll legislation knowledge
• Payroll reporting and controls

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