Customer Experience Manager – Lead Service Excellence

Company: Morrisons
Apply for the Customer Experience Manager – Lead Service Excellence
Location: Stoke on Trent
Job Description:

Morrisons in the United Kingdom seeks a Customer Service Manager to lead the store’s service ethos, coaching staff and delivering outstanding customer care across shifts.

You will report to the Store Manager and drive proactive service routines, scheduling, training and performance to keep checkout and service areas running smoothly.

Join a team focused on customer-first standards with opportunities for development and progression within Morrisons’ leadership structure.

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Posted: September 16th, 2026