Luxury Gifting & Customer Service Lead – Floristry

New Covent Garden Market is looking for an experienced individual to join the PAUL THOMAS team in the floral gifting department. This full-time role requires overseeing daily operations, managing florists, and providing exceptional customer service. The ideal candidate has over 4 years of experience in customer service, ideally with luxury brands, and a strong passion for floristry.

You will work in a busy environment based in Battersea, London, and enjoy benefits like fully paid overtime and 28 days of holiday. Flexibility in working hours is needed during peak times.

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