Administrator and Call Centre Controller (Nights), Central London
An exciting Administrator and Call Centre Controller role paying £13.21 per hour and offering career progression opportunities for a permanent role based in our Marylebone, London office.
We are offering a fantastic opportunity for an experienced Call Centre Controller with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients.
Shift pattern: 4 on, 4 off, working from 6pm to 6am, average 45 hours per week.
Main Responsibilities
- Supporting the business by ensuring customer and client communication is managed to the highest level
- Answering incoming calls and responding quickly and efficiently to emails
- General administration tasks
- Collate data and information and keep accurate records
- Updating internal software and systems
- Ensure site standards are maintained in accordance with the current onsite cleaning programme
Skills
- Self-Motivated with the ability to work within a team and independently
- Proactive in identifying and improving systems and procedures
- IT Literate and numerate
- Excellent communication skills both written and verbal
- Excellent organisational skills and the ability to prioritise workloads
- Strong attention to detail
We are an equal opportunities employer.
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