Senior Director, Delivery Operations & Client Outcomes

ICP is seeking a Director, Account Operations to design, optimize and continuously improve the delivery engine across a portfolio of accounts in a fast‑moving environment. You will partner with Client Success Directors and PMO to translate client demand into scalable operating models and improve capacity, productivity and client value.

You will lead cross‑functional delivery across streams, manage governance, risk and performance, and shape a proactive, data‑driven operating rhythm that drives

#J-18808-Ljbffr…