Overview
In this role you oversee cleaning operations across multiple locations, ensuring top standards of cleanliness, hygiene and presentation. You lead planning, team management and continuous improvement to support client expectations and business goals. You will collaborate with clients and cross-functional teams to drive efficient service delivery and maintain high quality across sites. This position offers scope to shape cleaning programs, manage resources, and develop staff while traveling as needed.
Pay / Benefits
- Digital Learning: OCS Academy
- Retail perks with Hapi app
- Professional growth: 600+ live learners
- Flexible pay via Wagestream App
- inclusive and diverse workplace
Responsibilities
- Coordinate and manage cleaning staff to optimise efficiency and productivity
- Monitor and manage inventory of cleaning supplies, equipment, and materials
- Recruit, train, and supervise cleaning personnel
- Motivate and lead the cleaning team to achieve performance targets and goals
- Conduct performance evaluations, provide constructive feedback, and implement training programs for continuous improvement
- Liaise with clients to understand their cleaning requirements and expectations
- Provide regular updates on cleaning operations, address client concerns, and ensure client satisfaction
- Develop and manage budgets for cleaning supplies, equipment, and staffing
Key requirements
- Ability to prioritise effectively and demonstrate excellent time management
- Strong personal integrity and ability to maintain confidentiality
- Strong leadership with focus on developing employees
- Proactive problem-solving and taking responsibility for the area
- Flexibility to adapt to customer or business needs
- Willingness and ability to travel between stores (Full UK Driving License required)
- leadership
- time management
- integrity
- inventory management
- budget management
- staff scheduling
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