Customer Experience & Insights Lead

Marella Cruises is seeking a Customer Experience & Insights Manager to ensure the voice of the customer informs decision-making, transforming feedback and data into improvements that enhance the guest experience from inspiration through to post-holiday reflection.

This role offers hybrid working, with one day a week in our Luton office, and the chance to influence guest loyalty through insight-led action across the business and external partners.

#J-18808-Ljbffr…