Senior Online Domain Architect – Fulfillment & Post-Purchase

Marks & Spencer is seeking a Business Domain Architect within Customer to define and lead the target architecture for the Online Domain, covering loyalty, CRM, personalization, online platforms and store estate operations.

You will own the 1–3 year roadmap, align capabilities with business outcomes, and collaborate with solution architects and engineers to deliver a data-centric, event-driven landscape. Strong leadership and stakeholder skills are essential.

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