Property Manager (Check-In / Front of House). The London Tenant – London (Canary Wharf E14). Full-Time | Office Based. We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in.. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio.. This is an important front‑of‑house role, so previous experience in property management, lettings, hospitality or a customer‑facing environment is important.
Key Responsibilities
Check-Ins & Tenant Onboarding.
- Manage confirmed reservations through to successful move-in..
- Conduct Zoom onboarding meetings with new tenants..
- Oversee tenancy agreements and documentation..
- Collect and follow up outstanding move-in payments..
- Coordinate tenant check‑ins and check‑outs..
- Organise keys, fobs and property access..
- Coordinate cleaner schedules around check‑ins and check‑outs..
- Ensure properties are ready for incoming tenants..
Property Management
- Respond to tenant emails regarding contracts and tenancy matters..
- Process notices, renewals, extensions and tenancy changes..
- Maintain accurate tenant and property records..
- Liaise with Sales, Maintenance and the wider team..
- Assist with general property management and administrative tasks..
About You
- Previous property management, lettings, hospitality or front‑of‑house experience..
- Friendly, confident and professional..
- Highly organised with excellent attention to detail..
- Strong written and verbal communication..
- Proactive and comfortable working independently..
- Confident conducting Zoom calls and following up payments..
- Able to manage multiple priorities and deadlines..
Salary & Benefits
- Accommodation in Canary Wharf included as part of the remuneration package.
- Weekly wage in addition to the accommodation provided.
- Career progression within a growing property company..
- Supportive and friendly team..
- Genuine responsibility and autonomy..
About Us
The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London..
Work Location: In person – London, E14 | Canary Wharf
Experience: Required
Employment: Full-time
Salary: £25,000 – £26,000 yearly
Benefits: Accommodation in Canary Wharf
Starting time: Immediate start!
About The London Tenant: The London Tenant is a leading property management agency specializing in residential lettings and property management across London. With a focus on delivering exceptional service to both landlords and tenants.
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