Business Communications Manager – 11847JS

Overview

In this role, you will support the Technology Innovation leadership team by shaping and communicating strategic tech initiatives. You’ll collaborate with technology SMEs and business stakeholders to translate complex ideas into clear narratives and executive materials. You will drive awareness and engagement across the bank, connecting activity across teams and geographies. This position focuses on AI, automation and emerging technologies within a large financial institution, offering a chance to impact how innovation is communicated and perceived.

Responsibilities

• Provide business management support to Technology Innovation leadership
• Coordinate and deliver technology innovation events (town halls, talks, sessions, leadership events)
• Translate key initiatives into clear, engaging narratives with stakeholders
• Develop executive-ready presentations, briefing packs, case studies and portfolio materials
• Create and coordinate newsletters and innovation updates
• Support communications around strategic technology themes (AI, automation, emerging tech)
• Develop and maintain communications and events plans across initiatives
• Produce short-form video and digital content using templates
• Increase visibility of innovation activity across the Bank
• Prepare management information and reporting for senior leadership
• Foster cross-functional relationships to advance initiatives
• Support strategic planning, prioritisation and execution across the portfolio
• Manage multiple projects (3–10 initiatives) with high organisation and detail
• Build awareness of technology innovation across geographies

Key requirements

• Experience in Business Management, Communications, Strategy, Technology or Transformation
• Strong project and programme coordination with multiple priorities
• Experience working with senior stakeholders and navigating complex structures
• Excellent written and verbal communication; ability to simplify complex information
• Understanding of technology operations within a large financial institution
• Good knowledge of core banking functions and how Technology supports the business
• Experience supporting employee engagement, culture, communications or events (advantageous)
• Ability to create polished executive materials
• Genuine interest in technology, AI and automation
• Confidence to challenge constructively and to ask questions
• Ability to use AI tools to support content creation while ensuring accuracy and relevance

• strong communication
• stakeholder engagement
• organization and attention to detail
• AI and automation awareness
• content creation using AI tools
• executive presentation design

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