Client-Focused Field Service Engineer (Remote & Onsite)

Kocho in the United Kingdom is looking for a Field Services Engineer who will join a team trusted by organisations to deliver at scale. You will provide 1st/2nd line onsite and remote support, resolving incidents from initial touch to closure while upholding service levels.

The role focuses on customer excellence, hands-on hardware, software, and network support, and building strong client relationships on sites across London. You will be expected to communicate clearly and document all progress.

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