Impactful Public Sector Contact Centre Advisor

Westminster City Council is recruiting a Customer Service Advisor to join our busy contact centre at Westminster City Hall. You will listen carefully to residents’ questions, provide clear answers, and help resolve enquiries across phone, email, social media and web chat.

This 36‑hour per week, temporary role pays £34,359 to £38,637 per annum and involves supporting a diverse community with empathy and professionalism.

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