Brand Experience Lead – Retail Sales & Service

The Estée Lauder Companies is seeking a Counter Lead to support its brand in Leeds by driving sales turnover and market share through outstanding customer service and retail standards. You will reflect a credible brand image, manage replenishment, promotions and local events, and ensure compliance with procedures while empowering a loyal consumer base.

You will lead by example, delivering brand strategy locally, leveraging digital tools, and maintaining high standards across product knowledge,

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