Operational Risk Manager

Overview

In this role you will oversee the Operational Risk Framework for Private and Transactional Banking products, ensuring risks are understood, controlled, and aligned with risk appetite. You will engage with cross-functional teams, lead risk assessments and thematic reviews, and drive proactive risk identification using data analytics and AI-enabled approaches. You’ll report on key risks, participate in governance forums, and support training to raise risk awareness. This is a chance to shape risk strategy within a collaborative, agile culture that values inclusion and client-centric impact.

Pay / Benefits

• wellbeing benefits
• 4 days in the office and 1 remote day
• inclusive culture
• development opportunities
• competitive salary
• benefits list available

Responsibilities

• Oversee the implementation of the Operational Risk Framework across business units and support functions
• Facilitate end-to-end risk assessments and transaction lifecycle reviews
• Capture and review operational risk events with escalation and root-cause analysis
• Manage scenario analysis feeding ICAAP, and plan thematic reviews
• Promote operational risk awareness through training and awareness initiatives
• Prepare risk governance reports highlighting key risks and events
• Participate in Operational Risk forums and working groups
• Review approvals for new products, businesses and projects
• Review third party services monitoring, oversight, and exit strategies

Key requirements

• Thorough understanding of risks and controls within a financial services company
• Ability to advise on controls and risk mitigation
• Knowledge of regulatory risks and risk management in financial institutions
• Detailed knowledge of operational risk management methodologies and principles
• Data analytics capabilities
• Microsoft Office (Excel, Word and PowerPoint) proficiency
• Strong communication and report-writing skills
• Ability to challenge SMEs and management
• Attention to detail and strong analytical capability
• Organised with the ability to handle multiple deadlines and maintain flexibility
• Strong interpersonal and relationship management skills
• Integrity and commitment to treating customers fairly

• Communication
• Challenge
• Attention to detail
• Data analytics capabilities
• Operational risk management methodologies
• Regulatory risk knowledge

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