Quality Manager

Overview

In this role, you will lead Littelfuse Chippenham’s Quality Management System and align Manufacturing and Product Quality with business goals. You will partner with Operations, Engineering, and R&D to embed quality across the product lifecycle, drive yield and defect-reduction programs, and ensure compliance with standards. The position offers visibility and impact across site and global leadership through governance, audits, and continuous improvement. You will help shape a zero-defect culture and sustain quality excellence.

Pay / Benefits

• competitive compensation and benefits
• performance-based incentives
• flexible work arrangements
• development opportunities

Responsibilities

• Lead and maintain the site QMS and ensure compliance with quality standards and business needs
• Collaborate with Manufacturing and Engineering to develop Quality Plans, Control Plans, and FMEA activities
• Drive yield improvement, process capability enhancement, and defect reduction
• Integrate quality requirements into new product development and manufacturing transfers
• Lead internal audits, corrective actions, and continuous improvement programs
• Monitor quality performance, customer complaints, non-conformances, and cost of poor quality to drive improvements
• Oversee incoming, outgoing, product, and supplier quality activities
• Lead customer complaint resolution and conduct cross-functional 8D investigations
• Drive change management processes and quality governance
• Establish and improve quality standards, procedures, and error-proofing for zero-defect culture
• Maintain quality documentation, reporting systems, and compliance records
• Track and communicate key quality KPIs to site and global leadership
• Coordinate external audits, certifications, and regulatory inspections
• Deliver or support quality-related training across the organization
• Promote accountability, risk management, and continuous improvement

Key requirements

• 5+ years of experience leading quality functions within a manufacturing environment
• Strong knowledge of quality management systems and ISO standards
• Proven success leading audits, managing compliance activities, and driving operational improvement
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder management capabilities
• Ability to influence cross-functional teams and lead through collaboration

• communication
• stakeholder management
• leadership
• Quality Management System (QMS)
• ISO standards
• FMEA

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