NHS Blood and Transplant is seeking a Biomedical Scientist: Customer Service Manager – Projects and Customer Insights. This national, hybrid role supports hospital transfusion teams, analyzes data from complaints and surveys, and communicates insights to drive service improvements.
The role requires HCPC registration, an MSc in transfusion or equivalent, and the ability to travel across the UK. Based at NHSBT centres with flexible, hybrid working arrangements.
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