Customer Engagement Representative

Customer Engagement Representative

Location: Glasgow | Job Type: Full-Time | Salary: OTE £600-£750 per week

About the Role

We’re looking for a Customer Engagement Representative to join our Glasgow team and become a key point of contact for residents across the city. This role is all about building real connections – understanding what people need, answering their questions honestly, and guiding them toward the right solution. It’s a face-to-face position, ideal for someone who genuinely enjoys talking to people and wants their earnings tied to their results.

Day-to-Day Responsibilities

• Engaging directly with residents across Glasgow, door to door
• Listening to customer needs and responding with the right information
• Building trust and rapport in every conversation
• Guiding interested customers through to a sale or sign-up
• Planning your own route and appointments each day
• Feeding insights back to the team to help improve how we engage with customers

What We’re Looking For

• Excellent communication skills and a genuine interest in helping people
• Confidence approaching and talking with strangers
• Patience and resilience, especially when faced with rejection
• Ability to work independently and manage your own schedule
• Driving licence and transport preferred
• No prior experience required — training provided

What You’ll Get

• Commission-only earnings, OTE £600-£750 per week
• Full training from day one, with ongoing support
• Complete flexibility in how you structure your day
• Real opportunities to progress into senior roles
• A friendly, tight-knit team based in Glasgow

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