Overview
In this role you will manage a portfolio of manufacturing and industrial clients, focusing on retention and growth in a global insurance market. You will nurture client relationships, drive new business development, and coordinate end-to-end service delivery with internal teams. You will contribute to budgeting, forecasting, and process improvements to enhance client value. This position sits within a collaborative, knowledge‑driven practice that supports professional development and long-term success.
Pay / Benefits
- 25 days annual leave + an extra WTW day
- private healthcare
- life insurance
- group income protection
- pension scheme with up to 10% company match
- hybrid working
Responsibilities
- Manage a portfolio of clients and prospects with retention and new business growth in mind
- Develop and maintain client relationships, understanding business needs and delivering risk management solutions
- Drive the sales process and activity to win, retain, and expand profitable clients
- Coordinate with the Broking Team and market contacts for placement and service delivery
- Lead end-to-end client service delivery in line with policies and standards
- Support BU budgeting, forecasting, and revenue tracking
- Provide feedback to improve actions and processes to retain clients and enhance performance
Key requirements
- Global insurance market knowledge
- Proven track record of high-level client service
- Strong account development capabilities and use of related tools
- Experience in new business sales and converting prospects to clients
- Excellent relationship-building skills across levels with clients, prospects, insurers and external specialists
- Strong communication, negotiation and influencing abilities
- Experience with processes and systems supporting client service delivery
- Degree level education (preferred)
- ACII or similar professional qualification (preferred)
- relationship building
- communication
- negotiation
- global insurance markets knowledge
- client relationship management
- new business sales process
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