Claims Data Analytics Lead

Overview

In this role you will lead the development of analytical data products and self-service tools to monitor UK Claims KPIs and enable real-time decision making. You will drive analytics strategy aligned with the UK Claims data roadmap and contribute to MI and analytics change priorities. You will build data-driven insights that improve performance, customer experience, and claim outcomes while promoting data literacy across the portfolio management team. This is a London-based opportunity to shape analytics at Sompo and collaborate across functions to deliver value.

Pay / Benefits

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Responsibilities

• Develop analytical data products to monitor and report UK Claims KPIs and contribute to UK Claims analytics change priorities
• Create self-service reporting tools to enable real-time management information
• Promote data literacy within UK Claims and educate stakeholders on data-driven decision making
• Ensure regulatory and internal policy compliance in analytics outputs
• Develop and maintain stakeholder relationships across UK Claims and other Sompo functions to raise performance and customer experience awareness
• Produce regular analytical reports and insights for Portfolio Risk Managers and Senior Management; serve as a go-to analytics reference for the team
• Guide and advise team members to share knowledge and best practices; support objective achievement

Key requirements

• Experience in data and analytics environment; financial services experience advantageous
• Extensive experience with extracting data from systems and using analytical tools
• Experience in a highly regulated environment
• Proficiency in data visualization tools (Tableau, Power BI) and MS Excel
• Working knowledge of SQL; Python knowledge advantageous
• Strong interpersonal and communication skills; good organizational skills
• Ability to work independently and manage conflicting priorities to meet deadlines
• Collaborative team player with attention to detail and investigative skills
• Ability to produce detailed reports and analytical packs at multiple levels

• Strong interpersonal and communication skills
• Good organizational skills
• Independent working style
• Tableau
• Power BI
• MS Excel

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