Senior UX Researcher – Holborn London

Overview

In this role you will lead UX research to inform product strategy and user experiences within a design-led, digital engineering environment. You will work with cross-functional teams to translate research into actionable personas, journeys, and information architectures that guide development. By facilitating workshops and advising clients, you help shape compelling UX strategies and measurable outcomes. This position offers impact across desktop, tablet, and mobile interfaces in a fast-paced, deadline-driven setting.

Responsibilities

• Conduct UX research, stakeholder, user, and market research, plus user testing
• Facilitate workshops and provide client guidance on product strategy
• Synthesize qualitative and quantitative data into personas, journeys, use cases, and IA
• Collaborate with Engineering and Product Management to realise and deliver creative UX solutions
• Advocate for design UX principles internally and externally
• Design user flows, wireframes, and implementation guidance
• Define metrics and evaluate project success
• Maintain a portfolio of UX and design work

Key requirements

• Minimum Bachelor’s degree or equivalent
• 3+ years of UX research experience with respected clients or agencies
• Understanding of UX processes
• Experience in interface design for desktop, tablet, and mobile
• Experience in an Agile environment (desirable)
• Ability to work to strict deadlines
• Proven track record and agency experience
• Experience in designing user flows, wireframes, and implementation instructions
• Ability to define key metrics and evaluate project success
• Strong portfolio of UX and design work

• Client-facing communication
• Cross-functional collaboration
• Deadline-driven reliability
• UX research methods
• Persona development
• Information architecture

…