UX Researcher I

Overview

In this role, you will conduct and translate user research into actionable product insights for Elsevier’s A&G segment. You’ll partner with designers, product teams and researchers to understand user needs and inform decisions that improve experiences. You will apply a mix of qualitative and quantitative methods to uncover motivations, use cases and market context, contributing to iterative product design and a user-centered strategy. This is an opportunity to shape research-led product decisions at scale in a global leader.

Pay / Benefits

• wellbeing initiatives
• shared parental leave
• study assistance
• sabbaticals
• flexible working hours

Responsibilities

• Plan and execute UX research activities in collaboration with design and product partners
• Deliver qualitative and quantitative studies from planning to socialising insights using diverse methods
• Understand user needs, use cases and analytics to guide design decisions
• Contribute to rapid iteration of product structure, layout and visual identity
• Investigate market segments and competitors to inform product strategy

Key requirements

• Familiarity with UX research practices and tools (quantitative and qualitative) and ability to select methods per context
• Strong experience in planning and delivering user research initiatives (surveys, interviews, diary, ethnographic studies, usability testing, analytics)
• Ability to build relationships across teams and clearly articulate insights to diverse audiences
• Growth mindset with ownership of learning and feedback seeking
• Independent problem-solving with effective questioning and cross-source data integration
• Willingness to experiment with new ideas and challenge the status quo
• Clear, proactive communication and active team contribution
• Collaborative and approachable, able to build positive working relationships

• Collaborative
• Strong communication
• Curiosity and learning mindset
• UX research methods (qualitative and quantitative)
• Surveys, interviews, diary studies, ethnography
• Usability testing

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