EMEA Technical Support Leader – London Hybrid

Figma is seeking a Senior Leader to grow and steer the Technical Support team for EMEA from our London hub. You will design and execute a strategy to ensure technical excellence, outstanding customer experience, and scalable support operations across enterprise customers.

You will partner with Product and Engineering to drive bug triage, reporting quality, and feedback loops, while coaching a high-performing team and delivering KPI-driven results in a fast-growing environment.

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