Junior National Account Manager

Overview

As Junior National Account Manager, PurePlay, you will own a portfolio of leading online retailers and drive sales, profit and market share. You’ll work with key PurePlay customers (e.g., LookFantastic, Ocado, ASOS) and partner with internal teams to grow distribution, optimise retail media and the digital shelf. The role sits at the center of Kao’s eCommerce strategy, shaping joint business plans and delivering sustainable growth. Expect cross-functional collaboration, data-driven decision making and opportunities to influence retail media, search performance and commercial negotiations.

Pay / Benefits

• flexible working
• health and wellbeing offers
• pension schemes
• insurance options
• competitive salaries
• learning and development opportunities

Responsibilities

• Manage a portfolio of PurePlay customers and serve as the main Kao contact
• Build and nurture relationships with key stakeholders
• Develop and execute Joint Business Plans for mutual growth
• Identify growth opportunities in brand distribution, retail media, digital shelf, search and online conversion
• Support net sales, profit and market share delivery across accounts
• Forecast management, pricing, promotions, and commercial negotiations
• Define and execute retail media plans with partners (e.g., Criteo)
• Optimise search visibility, digital shelf performance and KPIs/ROAS
• Own monthly planning: forecasting, promotions, pricing, invoicing and administration
• Ensure accurate reporting and performance tracking across the customer base
• Collaborate with Marketing, Category, Shopper Marketing, Supply Chain and Finance
• Provide timely updates to stakeholders and senior leadership on performance
• Monitor and mitigate risks and spot opportunities
• Support SEO, PDP optimisation and digital content strategies
• Communicate customer priorities across the business
• Participate in cross-functional projects supporting Consumer Care
• Analyse sales and market data to identify trends and inform actions

Key requirements

• BSc/BA Hons degree or equivalent
• Minimum 2 years’ experience in Sales, Account Management, Retail eCommerce or related role
• Strong commercial acumen and analytical capability
• Experience with P&Ls to structure business proposals and decisions
• Excellent interpersonal and communication skills with internal and external stakeholders
• Proven Leadership and ability to drive growth and execute with excellence
• Ability to manage multiple priorities in a fast-paced environment
• Experience with PurePlay or eCommerce is advantageous
• Understanding of retail media, search optimisation and digital shelf management is advantageous
• Interest in beauty, digital marketing and online retail
• Experience in FMCG, beauty or consumer goods
• Intermediate Excel skills

• Strong interpersonal skills
• Clear, concise communicator
• Leadership and initiative
• P&L analysis
• Retail eCommerce fundamentals
• Retail media planning (e.g., Criteo)

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