Overview
In this F&B leadership role, you will manage day-to-day operations across all outlets and steer the F&B team to deliver memorable guest experiences. You will partner with kitchen and other departments to ensure food quality, service, and safety standards while driving profitability. The position sits at a prominent hotel that values growth, inclusivity, and development through the Accor network. You will shape service excellence and lead improvements through promotions, events, and initiatives.
Pay / Benefits
- hotel discounts worldwide
- Accor Academy learning and development
- wellbeing support
- career opportunities across 5000 hotels
- pension scheme
- Cycle to Work scheme
Responsibilities
- Oversee daily operations of all F&B outlets
- Lead and develop the F&B team to deliver excellent service
- Maintain high standards of food quality, presentation, and hygiene
- Monitor guest feedback and address issues professionally
- Manage staffing, rotas, attendance, and performance
- Control costs related to food, beverage, labor, and operations
- Track stock, purchasing, wastage, and inventory
- Collaborate with kitchen to ensure quality and efficiency
- Ensure compliance with health, safety, licensing, and company policies
- Assist in budgeting, revenue targets, and profitability
- Support menu development, promotions, events, and new F&B initiatives
- Build relationships with suppliers for value and reliability
- Maintain clean, safe, and professional F&B environments
- Ensure adherence to company standards across the team
- Coordinate with senior management and other departments for smooth operations
Key requirements
- Management experience in F&B, hospitality, or hotel settings
- Strong leadership and team-management abilities
- Excellent customer service and communication skills
- Understanding of F&B operations, stock control, and cost management
- Organisational and problem-solving capabilities
- Ability to work under pressure in a fast-paced environment
- Knowledge of food safety, hygiene, and health & safety standards
- Commercial awareness focused on revenue and profitability
- Flexible working hours including evenings, weekends, holidays
- Good IT and administrative skills
- Leadership
- Customer service orientation
- Communication
- F&B operations knowledge
- Stock control and cost management
- Budgeting and financial reporting
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