Content Designer

Overview

In this role, you will craft clear, user-centered content across platforms to deliver high-impact digital experiences. You’ll collaborate with design, UX, data, and client teams to shape content strategy, improve journeys, and support product launches. Your work helps ensure content is accessible, on-brand, and optimized for SEO, while guiding cross-functional partners through evidence-based, user-focused design. This is a client-facing, collaborative position with a strong emphasis on impact and quality.

Pay / Benefits

• Pension
• Life Assurance
• Private Medical
• Income Protection
• WORK YOUR WORLD
• REFLECTION DAYS – paid leave for well-being and self-care

Responsibilities

• Design and deliver high-quality content across key platforms, including messaging, navigation, IA, UX copy and calls to action
• Ensure content is clear, accessible, on-brand and optimised for both users and SEO
• Use research, analytics and testing to improve journeys and drive better experiences
• Partner with designers, UX, SEO and clients to shape content strategy, roadmaps and roll-outs
• Support new product launches and ongoing optimisation through thoughtful planning and iteration

Key requirements

• Proven experience as a Content Designer (agency experience welcome)
• Strong understanding of user-centred, evidence-based design
• Confidence working directly with clients and presenting your thinking
• Excellent writing, editing and proofreading skills across marketing and product content
• Comfortable collaborating with multidisciplinary teams and senior stakeholders
• Calm, thoughtful and constructive when tackling complex challenges

• collaboration
• communication
• client-facing
• UX copy
• Information architecture (IA)
• SEO optimization

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