Resident Liaison Lead — Community & Works Coordination

Velocity Recruitment is seeking a Resident Liaison Officer for the Harlow Council external works project. You will act as the primary link between residents, the client and the delivery team on scattered properties, ensuring clear communication before, during and after works.

The role requires proven RLO/tenant liaison experience in planned maintenance or social housing, excellent communication and customer service, strong organisational skills, and a full UK driving licence.

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