Senior Service Designer — Shape UK Public Services (Hybrid)

DWP Digital is seeking a Senior Service Designer to shape inclusive, user-centred public services used across the UK. You will apply service design techniques, user insight and evidence-based approaches to create accessible, effective outcomes.

You’ll collaborate with multidisciplinary teams, facilitate workshops, and map services to drive opportunities and improvements across end-to-end pathways. Hybrid working and a strong civil service culture are core to this role.

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